Problem
The customer has been informed that PPM Express now supports the integration/connection with Jira Server and has been prompted by the support team multiple times for an update on whether they have succeeded in establishing this connection and importing projects from Jira Server to PPM Express.
Solution
While there aren't specific issues or difficulties mentioned by the customer, the solution provided by the PPM Express Support Team includes:
- Information about the implemented support for the Jira Server connection in the new PPM Express version.
- A link to the Release Notes to better understand the new version and its features: Release Notes PPM Express.
- Instructions on how to add a Jira Server connection and import projects into PPM Express: First Project Import from Jira.
Additionally, the support team has highlighted the requirements for successfully connecting to Jira On-Premises, which includes:
- A Jira Server with an Internet connection using the 'https' protocol.
- The Jira Server version must be 8.6 or higher.
- The Jira account used for the connection should be part of the Jira Administrators group.
- The account password is required (but it was censored in the communication for security reasons).
The customer is encouraged to reach out for assistance if they encounter any difficulties or have further questions regarding the process.