Problem
The customer expressed interest in learning more about PPM Express software with the intention of potentially migrating their PMO to it.
Solution
The PPM Express Support Team responded to the customer's inquiry by assuring them that a Sales Team representative would reach out to schedule a demo on PPM Express's functionality. The team remained on standby for any additional assistance the customer might require during the process. Later, the Support Team followed up with an update confirming that the Solution Consultant, had already contacted the customer regarding a demo session.
If further assistance is needed:
- The customer should provide an update on the situation or any specific help needed.
- If there are any questions or comments, the Support Team at PPM Express has requested that the customer informs them accordingly.
- The customer has been advised that the ticket status is 'Pending', and if no response is received within the next 5 calendar days, the ticket will be automatically closed.
For any future inquiries, the customer can reach out to the PPM Express Support Team as needed.